Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Novotel Madrid Center
An elegant 4-star stay in Madrid's Salamanca district, close to Retiro Park and the Wizink Center.
- Rooftop seasonal outdoor pool with city views
- Steps from metro and a short walk to Retiro Park
- Family-friendly with kids' play area and board games
8.7
Great
6744 reviews
Booking.com 8.7 · 6744 reviews
About
Novotel Madrid Center
Novotel Madrid Center is a 4-star hotel on O'Donnell Street, in Madrid's Salamanca district. It's a 5-minute walk from Retiro Park and the Wizink Center, with the metro stop right outside. The hotel offers a seasonal rooftop pool, a fitness centre, and a business centre.
Guest rooms are soundproofed and air-conditioned, with flat-screen TVs, mini-bars, and tea and coffee facilities. The hotel also has a restaurant, a snack bar, and a poolside snack bar, plus a 24-hour reception and express check-in/out. Families will find cots, a children's buffet, and a play area in the lobby.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Prime location near Retiro and Wizink Center — A 5-minute walk from Retiro Park and the Wizink Center, with metro access right outside. Plenty of restaurants and shops nearby.
- Excellent breakfast with fresh options — Guests praise the varied breakfast buffet, especially the fresh smoothies and juices. The cafeteria also serves late-night snacks.
- Family-friendly amenities — Cots, children's buffet, playground, and a game area with console in the lobby—plus a rooftop pool for warmer months.
–
Worth weighing
3 to weigh- Parking is challenging — Several guests describe the parking as very hard to get in and out of, with tight spaces.
- Rooms may be smaller than expected — Some guests note that rooms are less spacious than photos suggest, though still comfortable.
- Breakfast can get crowded — During high occupancy, there can be queuing at the buffet entrance even though the selection remains plentiful.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
Superior Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Standard Room One Double Bed Two Single Beds
- 1 King-size bed
- Shower
- Private bathroom
- Non-smoking
- Balcony
Standard Room double bed Two persons sofa
- 1 King-size bed
- Shower
- Private bathroom
- Non-smoking
- Balcony
Superior Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Twin Room Sofa
- 2 Single beds
- Shower
- Heating
- Air conditioning
Executive Queen Room Lounge Area
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Queen Room Sofa
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Executive Room Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Heating
- Lift
- No smoking on site
- Soundproofed rooms
Food & Drink
- Restaurant
- Snack bar
- Poolside snack bar
- Special diet menus
- Packed lunches
- In-room breakfast
- Vending machines
- Coffee shop
Pool & Wellness
- Rooftop pool
- Seasonal outdoor pool
- Pool with view
- Shallow end
- Sun loungers
- Sun terrace
- Solarium
Services
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Welcome drink
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Children's buffet
- Board games
- Children's play area
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 6,744 reviews
Booking.com · 8.7 · 6744 reviews
8.7Verified guest“Rooms are comfortable, though a bit smaller than the photos suggest. Breakfast was very good with plenty of variety and everything tasted great.”
8.7Verified guest“The location is perfect, right next to the Wizink Center. Reception staff were extremely attentive.”
8.7Verified guest“Check-in was quick since they already had my details. Got a top-floor room with a kettle as requested. Bed was very comfortable, shower was large, and the automatic air conditioning kept things quiet and cozy. Asked for slippers and they arrived immediately. Breakfast buffet is pricey if you go à la carte but very complete. Had a late return flight, and the ground-floor lounge with chaise longues was perfect for reading and charging my phone. Metro is very close, and it's a 5-minute walk to the Wizink Center.”
8.7Verified guest“Everything is big: the bed, shower, TV... The lobby is huge (like an airport), well lit, and runs like clockwork. Reception is very efficient, even on weekends. Many elevators, spotlessly clean. Great area of Madrid, 5 minutes from Retiro. Breakfast was good and they kept replenishing. They make fresh juices from various fruits on the spot. A nice touch: we came back late around 1 am, everything was closed, but the cafeteria was open and the staff happily served us a hot chocolate within a minute. Very good experience, thanks to the team.”
8.7Verified guest“Fantastic breakfast spread, especially the fresh smoothies!”
8.7Verified guest“Location.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Retiro Park: A 5-minute walk from the hotel, this expansive park offers gardens, boating lake, and cultural venues—perfect for a stroll or morning run.
Wizink Center: About a 5-minute walk (or a short metro ride), this arena hosts concerts and sporting events. The metro station is just outside the hotel.
Salamanca District: The hotel is in this upscale neighborhood known for its shops, restaurants, and boutiques—plenty of dining options within walking distance.
Metro & Transport: The metro stop is right next to the hotel, providing easy access to central Madrid. Several bus lines also pass nearby.
O'Donnell, 53, Madrid, Community of Madrid, 28009, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 864 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site, but some guests have noted it can be difficult to get in and out of.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a pool?
Yes, there is a seasonal outdoor rooftop pool and a poolside snack bar. The pool is open during warmer months.
What family-friendly amenities are available?
The hotel offers cots, a children's buffet, a playground, board games, and a game area with a console in the lobby.
Is breakfast included?
Breakfast is available at an additional cost, and guests can also opt for in-room breakfast. The buffet is highly praised for its variety.
The bottom line
Novotel Madrid Center is a solid choice for travelers wanting an elegant, well-located base near Retiro Park and the Wizink Center. The rooftop pool, family amenities, and praised breakfast make it especially appealing for families, though parking may be a hassle if you drive.
8.7Best for families and those wanting easy access to Retiro Park and the Wizink Center.
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